I liked to study in a small group. I liked the two teachers (Charlotte and Paul) which I met during my studies.
I didn't like that school was a little bit dirty. I had paid all my studies include materials like book, registration fee and taxi return
airport - hotel-airport, but when I arrived to Manchester. There was no taxi and I had to paid once trip again.
Before I ordered this English course, it is possible at school tailor made to courses what I'll want. This wasn't true.
There were many students from Saudi-Arabia and they spoke Arabic to each other.
In my mind this school wants more students and their money. They don't care about the students needs at all.
Krystian, Marketing Manager, Social Activities Co-Ordinator & Sales Office at MC Academy responded to this review.
24 October 2019
Dear Iina,
Thank you for your review.
I am sorry that you felt that your time at the school was not satisfactory, however, there are a few points that I would like discuss regarding your review.
1. I am glad that you liked your teachers, Charlotte and Paul, they are both excellent teachers and they very much enjoyed your presence in both of their classes.
2. In regards to the airport transfer, I have been informed that there had been a mix up with your airport transfer, so on behalf of the school, I can only apologise for the inconvenience that this may have caused for you. This being said, I have been informed that a full refund of the taxi was offered to you from the school's Finance Officer.
3. The majority of the students at the school are Arabic-speakers, however, all students present at the school are encouraged to speak English to one another regardless of their native language in order to help improve their fluency in the language.
4 You stated in your review that you would have preferred to have studied a tailored-course, specifically Business English, however, my colleagues were not informed of a desire to study Business English during your studies at the school.
5. The school is cleaned every morning by the school's cleaners, so I can only apologise if you think the school was dirty, however, the school is cleaned to high standard every day.
6. I have noticed that you rated the school's social activities with one star, however, as the Social Co-Ordinator at the school, I can confirm that you did not attend any of the school's social activities during your week of studies and I therefore believe that this rating is unfounded based on this.
7. All members of staff at the school take great care when helping students so I can only apologise if you did not feel this way when studying at the school.
Thank you again for leaving a review of the school and I would be more than happy to assist you with any questions that you may have.
